The executive education market is not compassionate: clients choose the provider that best meets their needs in this increasingly competitive environment. Schools should be continually asking themselves how well their business model and learning approach for executive education is suited to provide solutions to their target clients’ ‘job to be done’ – and continually building human capability needed to be client-centric and solutions-oriented.
About Tom Ryan
Tom Ryan is an experienced management educator who has worked with a number of business schools in a variety of roles including delivery, sales, executive management and consulting. He now works with senior leadership at knowledge-based people organisations to deliver strategic and financial results.