Harvard Business School

Client Development Director, Executive education

All applications must be submit via the email below, applications not submit by email will not be considered:

ExEdClientDevelopment@hbs.edu

About the Team

Harvard Business School Executive Education brings together senior executives from the world’s most influential organizations, resulting in unparalleled diversity. We achieve our mission by working closely with faculty to design and deliver over 130 open enrollment and custom programs to over 13,000 participants annually, from over 130 countries. Open enrollment programs range from a few days to a few weeks over a period of months, while custom engagements help largely Fortune 1000 companies implement strategic changes and build organizational capabilities.

Most programs are delivered on the HBS campus, where Executive Education has nine dedicated classrooms and more than 500 dedicated bedrooms in three executive residences. To meet the diverse needs of our community, our programming now includes in-person, virtual, and blended options. The Executive Education department consists of open enrollment, global, and custom program portfolio management; guest services; marketing; corporate sales; program operations; technology services; enrollment and admissions; and finance.

What you’ll Do:

The Client Development Director leads business development efforts across the People’s Republic of China region, driving enrollment growth, cultivating strategic corporate relationships, and expanding Harvard Business School Executive Education’s presence in the market.

Key Responsibilities

• Build trusted relationships with senior learning and development leaders and executive decision-makers.
• Partner with Program Directors and Business Development to drive regional growth strategies.
• Collaborate with Client Services and Corporate Marketing on lead management and client engagement.
• Develop territory strategies and manage opportunities in Salesforce.
• Plan and execute regional networking and client events.
• Manage incoming B2B leads and support a seamless client experience.
• Provide market intelligence on executive education trends in China.
• Promote the full Executive Education portfolio and related HBS offerings.
• Travel approximately 50%.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree required.
• 10+ years of professional experience, including 5+ years in direct sales or business development.
• Must be legally authorized to work and reside in Shanghai, People’s Republic of China.

Additional Skills, Experience, and Credentials

• Excellent client-facing and relationship management skills.
• Knowledge of executive education and leadership development.
• Strong collaboration and stakeholder management skills.
• Strategic, agile, and adaptable.
• High emotional and cultural intelligence.
• Strong analytical and communication skills.
• Ability to operate effectively in a complex academic environment.
• Ability to focus, engage, and develop high standards of performance and professionalism.
• High levels of emotional and cultural intelligence and equal confidence in data and analytics.
• Capable of operating in a highly complex environment such as academia, with the concerns of higher education, and a nuanced decision-making process.
• Familiarity with the executive and leadership development environment is a plus.

This position is based in Shanghai, People’s Republic of China. Approximately 50% travel is required. A cover letter is required.

Harvard Business School will not sponsor work authorization for this position. To be considered, applicants must be authorized to work in the People’s Republic of China.

Have we piqued your curiosity? To learn more, visit us at: Executive Education: https://www.exed.hbs.edu/senior-executive-leadership-program-china