UNICON CRM Special Interest Group Meeting

Join our dynamic community of CRM professionals exploring innovative solutions in executive education technology and strategy.

Date: Tuesday, 15 October 2025 Time: 10:30 AM ET / 4:30 PM CET

Co-led by Nuwan Dishan (Cambridge Judge Business School) and Andrea Fiske (Yale School of Management).

Meeting Highlights

• 90+ CRM professionals from UNICON member institutions
• Top focus areas: CRM adoption, training strategies, reporting & KPIs
• Interactive session formats: Case studies, tool demos, expert Q&As

Key Discussion Topics

• CRM adoption & training strategies
• Lead scoring and routing
• Reporting and performance metrics
• Cross-team collaboration
• Technology integrations

Catch up on our previous meeting insights.