CRM Group Meeting

📆 Thursday, December 4, 2025
🕐 10:30 AM EST / 4:30 PM CET

Join our dynamic community of CRM professionals exploring innovative solutions in executive education technology and strategy.

Co-led by Nuwan Dishan (Cambridge Judge Business School) and Andrea Fiske (Yale School of Management).

This Month’s Session

Featured Speakers: 

Andrea Fiske, Group Co-Lead
Implementing Salesforce at Yale School of Management. Andrea will share her hands-on experience leading the Salesforce implementation at Yale SOM, including challenges overcome, adoption strategies, and key takeaways you can apply to your own CRM initiatives.

Jozsef Megyola, Software Engineer, Yale School of Management

About the CRM Group

• 90+ CRM professionals from UNICON member institutions
• Top focus areas: CRM adoption, training strategies, reporting & KPIs
• Interactive session formats: Case studies, tool demos, expert Q&As

Key Discussion Topics

• CRM adoption & training strategies
• Lead scoring and routing
• Reporting and performance metrics
• Cross-team collaboration
• Technology integrations

Catch up on our previous meeting insights

To get your invite and join the group, email: daniellemacedo@uniconexed.org