UNICON Tech Disruptors Group: AI in B2B account management (session 1)
2026-03-18
CRM Group Meeting
📆 Thursday, December 4, 2025🕐 10:30 AM EST / 4:30 PM CET
Join our dynamic community of CRM professionals exploring innovative solutions in executive education technology and strategy.
Co-led by Nuwan Dishan (Cambridge Judge Business School) and Andrea Fiske (Yale School of Management).
This Month’s Session
Featured Speakers:
Andrea Fiske, Group Co-LeadImplementing Salesforce at Yale School of Management. Andrea will share her hands-on experience leading the Salesforce implementation at Yale SOM, including challenges overcome, adoption strategies, and key takeaways you can apply to your own CRM initiatives.
Jozsef Megyola, Software Engineer, Yale School of Management
About the CRM Group

90+ CRM professionals from UNICON member institutions
Top focus areas: CRM adoption, training strategies, reporting & KPIs
Interactive session formats: Case studies, tool demos, expert Q&As

Key Discussion Topics

CRM adoption & training strategies
Lead scoring and routing
Reporting and performance metrics
Cross-team collaboration
Technology integrations

Catch up on our previous meeting insights
To get your invite and join the group, email: daniellemacedo@uniconexed.org

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