Institution:

Kenan-Flagler Business School Executive Development, LLC, an affiliated entity of The University of North Carolina at Chapel Hill

Position:

Program Manager, Executive Development

Location:

Chapel Hill, North Carolina, USA

Position ID:

Position #503

Description:

Application Deadline May 31

At UNC Executive Development we take great pride in designing and delivering innovative, customized learning solutions to address our clients’ specific business needs and drive long-term impact. As part of UNC-Chapel Hill’s Kenan-Flagler Business School, we are an internationally recognized leader in the field of executive education. We understand that recruiting diverse, innovative, and exceptional talent is vital to our success. If you’re interested in being part of our growing team, we want to hear from you.

The Opportunity:

The role is responsible for the program management of executive development programs delivered in Chapel Hill, NC, other US locations, global program locations and virtually. This individual serves as a primary customer interface with high-level corporate executive participants and manages all operational components of program delivery.

Specific responsibilities for the position include:

  • Establish good working relationships with clients and participants
  • Develop and maintain at all times, a highly professional executive development atmosphere and customer service level with clients and individual executive participants
  • Interact extensively with clients and participants while programs are in session
  • Manage program expenses to established budget
  • Negotiate with suppliers to provide cost-effective services
  • Manage accounts payable and receivables
  • Contract with appropriate suppliers to obtain meeting space, lodging, meals, and program materials
  • During program delivery, serve as on-site project manager to ensure that all details are carried out correctly
  • Work with service providers to ensure the high quality of program operations
  • Provide participants with high quality materials in formats consistent with the branding of Kenan-Flagler and UNC
  • Communicate with participants and company officials to provide instructions and information concerning their participation
  • Develop program websites for use in distributing program information including logistics and materials
  • Coordinate with program faculty and program director to drive the program planning process and post program feedback
  • Set timelines for faculty to follow
  • Provide faculty with background information on company, program, and participants
  • Coordinate the process of multiple programs being delivered consecutively using strong project management skills
  • Communicate with program and operations teams effectively to delivery high quality programs for clients and participants

Qualifications and Experience:

Preference for candidates with strong customer service orientation, excellent attention to detail, strong project management, organizational, and communication skills. Experience working with global clients a plus.

Strong command of Microsoft Word, Excel, and PowerPoint desired. Experience in event management, corporate customer service, virtual learning platforms, and training and development preferred. Minimum qualifications include an undergraduate degree and three years of administrative experience or experience in a related area. Requires overtime, with some evening and weekend work during program deliveries, as well as potentially domestic and international travel (up to 25% of time).

To Apply

Please send a cover letter clearly indicating the position you are applying for (Position #503) along with your résumé to execdev_jobs@unc.edu by the application deadline of May 31. Salary range for this position is $49,500-$59,500.

We offer a hybrid work environment.

Please address cover letters to:

Chair, Program Manager Search Committee
Executive Development, Kenan-Flagler Business School
University of North Carolina at Chapel Hill

Kenan-Flagler Business School Executive Education, LLC is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran. EOE M/F/D/V.

This position is in the Kenan-Flagler Business School Executive Education, LLC, an affiliated organization of UNC-Chapel Hill and is not a University or State of North Carolina position.